Privacy Policy
Last updated: March 4, 2026
Neptune Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at neptune-solutions.net, submit a quote request, or otherwise interact with our services.
1. Information We Collect
We collect information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Property address (if provided)
- Details about your project or inquiry (message content)
We do not collect payment information, credit card details, or any sensitive financial data through this website.
2. How We Use Your Information
We use the information you provide solely to:
- Respond to your quote requests or inquiries
- Contact you regarding your project (via phone, text, or email)
- Improve our services and website
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:
- With trusted service providers who assist us in operating our website or conducting our business (including Google and Meta, as described in Section 5 below)
- When required by law, court order, or government request
- To protect our rights, property, or safety
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Cookies & Tracking
Our website uses cookies and third-party tools, including Google Tag Manager and Meta Pixel, to understand how visitors use our site and to improve our advertising. These tools may collect anonymized data such as pages visited and actions taken. You can manage cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
Contact us at [email protected] to exercise these rights.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last updated" date above.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at: